asha777 Privacy Policy
This document explains in detail how we collect your personal information, why we store it, and under what circumstances we use it.
Introduction and Scope
This Privacy Policy ("Policy") applies to the asha777 platform and all services associated with it. By using this platform, you are considered to have agreed to the terms set out in this Policy.
asha777 casino treats the protection of user privacy as its highest priority. The purpose of this Policy is to clearly inform you — what information we collect about you, why we collect it, how long we retain it, and what rights you have.
This Policy should be read together with the asha777 Terms and Conditions. If any conflict arises between the two documents, this Privacy Policy will take precedence on that matter.
In this Policy, "we", "us" or "platform" refers to the entity operating asha777 casino, and "you" or "user" refers to any person registered on or visiting the platform.
What Information We Collect
During registration and use of the asha777 platform, we may collect the following types of information:
2.1 Information Provided Directly
We collect the information you provide when creating an account. This includes:
- Full name
- Date of birth (for age verification — to confirm the 21+ age requirement)
- Mobile number
- Email address
- National ID card or passport number (for identity verification)
- Bank account details, bKash, Nagad or Rocket number (for financial transactions)
2.2 Automatically Collected Information
Certain technical information is recorded automatically while using the platform:
- IP address and device type
- Browser version and operating system
- Date and time of platform access
- Which pages were visited and for how long
- Cookies and session tokens
2.3 Transaction-Related Information
Information related to deposits, withdrawals, and gaming activity — such as transaction amount, time, and method (bKash, Nagad, Rocket or bank transfer) — is automatically stored in our system.
To open an account at asha777 casino, the user must be at least 21 years old. Identity documents collected for age verification are stored with the highest level of security and are used solely for the verification process.
Purpose of Using Information
Collected information is used only for the following purposes:
3.1 Account Management
Your name, mobile number, and identity documents are used to create, verify, and keep your account secure. This information is essential for keeping the asha777 login process safe.
3.2 Processing Financial Transactions
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. This information also helps detect and prevent fraudulent activity.
3.3 Providing Customer Support
When you contact our 24/7 support team via live chat or email, your account information is used to ensure fast and accurate assistance.
3.4 Improving Platform Quality
Usage-related information is used to analyse the user experience, identify technical issues on the platform, add new features, and improve the overall quality of service.
3.5 Compliance with Applicable Regulations
Information may be used to meet applicable legal obligations for preventing financial fraud and ensuring responsible gaming.
Data Retention and Security
asha777 casino follows industry-standard security practices to protect user information.
4.1 Technical Security Measures
- Data transfers are secured through SSL (Secure Sockets Layer) encryption.
- Information stored on servers is protected with high-grade encryption.
- Two-factor verification (OTP) is in place to control account access.
- Regular security audits and vulnerability assessments are conducted.
4.2 Data Retention Period
Information for active accounts is retained for as long as the account remains open. After an account is closed, certain information may be retained for a defined period to meet legal obligations. Once that period has passed, all personal information is securely deleted.
4.3 Transfer of Information to Third Parties
asha777 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors (such as bKash, Nagad, Rocket) — solely to complete transactions.
- In response to lawful requests from legal authorities, in accordance with applicable law.
- To approved service providers for fraud detection and prevention.
In such cases, third parties are required to follow the same data protection standards.
Your information may be transferred to servers outside Bangladesh for processing. In such cases, we ensure that internationally recognised data protection standards are properly followed.
Cookies and Tracking Technologies
The asha777 platform uses cookies and similar technologies to improve the user experience.
5.1 Types of Cookies
- Essential Cookies: Required for the basic operation of the platform. These cookies are used to keep login sessions active and ensure security. They cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings, such as language selection.
- Analytics Cookies: Used to analyse platform usage and improve the service. These cookies do not identify you personally.
5.2 Cookie Controls
You can disable or delete non-essential cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not work properly. For any questions about cookies, contact our support team.
User Rights
Every user registered on asha777 has the following rights regarding their information:
6.1 Right to Access
You can request from us at any time to find out what information we hold about you and how it is being used.
6.2 Right to Rectification
If there is any error in your stored information, you have the right to request a correction through the support team. Ensuring accurate and up-to-date information is important for the safe use of the platform.
6.3 Right to Deletion
A request to delete your information can be made alongside a request to close your account. However, certain information may need to be retained for a defined period due to legal obligations.
6.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted. Once this request is verified, appropriate action will be taken as soon as possible.
While enjoying gaming responsibly, stay informed about protecting your own data. For more details, read our Responsible Gaming page.
Protection of Minors' Information
asha777 casino strictly prohibits persons under the age of 21 from opening an account. If a person opens an account using a false age and this is later discovered, the account will be closed immediately and all information belonging to that person will be deleted.
If a parent or guardian suspects that their minor child is using this platform, they are requested to notify our support team immediately.
Policy Changes and Updates
asha777 reserves the right to change or update this Privacy Policy as needed. If any significant changes are made:
- The updated date on this page will be changed.
- Registered users will be notified by email or through the platform.
- For significant changes, user consent may be sought.
Continued use of the platform after any changes will be considered as your acceptance of the updated policy. We therefore recommend visiting this page regularly.
For further details on matters related to this Policy, you can visit our About Us section.
Applicable Law and Jurisdiction
This Privacy Policy is governed in accordance with applicable international data protection standards. asha777 is committed to following the highest international standards in protecting user information.
If a dispute arises over any part of this Policy, both parties will first attempt to resolve it through discussion. If there is any ambiguity on a matter, contact our support team directly.
Contact and Complaints
For any questions about this Privacy Policy, requests to access or correct information, or any complaints, please contact us in the following ways:
Contact Us
To contact our privacy team directly, write to the email address below:
Our support team is also available to assist via live chat in both Bengali and English, 24 hours a day, 7 days a week.
For answers to common questions, visit our FAQ section.